Intermittent Call Drop Issues

Incident Report for Voyce System Status

Resolved

This incident has been resolved.

Posted Jun 20, 2023 - 13:53 EDT

Update

Twilio have resolved the issue

Posted Jun 20, 2023 - 13:52 EDT

Investigating

We are investigating dequeue calls drop issues with the Twilio service. Customers may experience calls dropped very shortly after connecting. We expect to provide another update in 1 hour or as soon as more information is shared by Twilio.

Posted Jun 20, 2023 - 12:41 EDT

This incident affected: Twilio Queue.